1. No Returns on Artworks
Due to the unique and personal nature of the artworks, we do not accept returns or exchanges on paintings or handmade objects. All sales are final.
2. Damaged or Defective Items
In the unlikely event that your artwork arrives damaged or defective, please follow these steps:
Contact Us Within 7 Days: You must contact us within 7 days of receiving your order to report any damage or defects.
Return the Artwork: Once we receive your request, we may ask you to return the damaged artwork to us for inspection.
Inspection and Resolution: Upon receiving the returned item, we will inspect the damage and either provide a replacement or offer a refund, depending on the extent of the damage.
Return Shipping Costs: If the artwork is confirmed to be damaged upon arrival, we will cover the return shipping costs.
3. Exceptions
We are unable to accept returns for change of mind or if the artwork does not meet personal preferences after purchase.
4. How to Contact Us
If you have any issues with your order, please reach out to our customer service team at info@f-architecturestudio.com for assistance. We are happy to help resolve any issues with your
purchase.
